Introduction

Swift Proofreaders has created this privacy statement in order to demonstrate our firm commitment to privacy. This document discloses our practices regarding collection, use and disclosure of information collected through or in connection with Swift Proofreaders Corporate website. By using this website, you agree to the terms of this Privacy Statement.

Collection of Personal Information

Swift Proofreaders may request users of her Site to provide personal information such as the user's name, e-mail address, postal address, academic affiliations, principal professional field, etc.

Choice

We will seek your consent prior to using your personal information in a manner incompatible with the purposes we described in our Privacy Statement at the time of collection. You may choose not to provide any personal information to Swift Proofreaders, in which case we will be unable to provide services to you.

Use of your information

Swift Proofreaders uses your information collected to complete and support the activity for which the information was provided such as delivery of our products or services; processing or fulfilling an order; responding to your requests or inquiries; and Communicating with you about changes or updates to the Site and our products and services as well as special offers, promotions or market research surveys.

Disclosure of Personal Information to Third Parties

Swift Proofreaders does rent or disclose your personal information to third parties unless required by law, court orders, or legal process, or to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies. Your personal information is restricted to and can only be accessed by our employees, representatives and service providers, for the purposes set forth above.

Cancellation Policy for Editing Services

A cancellation will only be allowed if the wrong file has been sent for editing. Cancellation must be made by emailing us at accounts@swiftproofreaders.online The replacement of the file after the start of editing is considered as a cancellation of the order. There is a cancellation fee charged to cancel the wrong file sent and replace it with a completely new document. The cancellation fee will be calculated based on amount of work done on the assignment.

Refund after Cancellation

Transfer fees will be deducted from the refund amount. Also, all additional charges for sending the refund back will be deducted from the refund amount. Refund is not possible if any one of the following conditions are met: If the payment is not done using Paypal If the refund amount is less than 100 USD or equivalent Cancellation is after 15 days of placing the order If local invoice with VAT has already been issued In such cases, this amount will be adjusted against future orders.

Delivery of Files

We always deliver edited documents within the deadline promised to you. In case you do not receive your document, please contact us immediately. In addition, check your junk/spam email folder. For editing PDF file in PDF delivery format, we require single column documents with double spacing. This is because it is difficult to edit files in double column and single space format, as there is not sufficient room for writing and the final markup is often not legible. In case your documents do not meet the abovementioned criteria, we change the delivery file format to MS Word for maintaining the quality of the edited document. This will help you to clearly see the changes made with the help of track changes.

Swift Proofreaders E-mail Messages

It is the policy of Swift Proofreaders to send our business partners e-mail throughout the publishing process and other e-mail they elect to receive, in addition to customary business communications (payment confirmations, etc.).

Third-Party Advertisers

Swift Proofreaders may contract with third-party advertisers or their agents or service providers that post on the Site banner advertisements, which may link to other websites not under our control or that use cookies, or similar technologies to collect and use user data to measure the effectiveness of their ads or deliver relevant marketing messages and advertisements. Use of these technologies by these third parties is subject to their own privacy policies, which may differ from this privacy policy. Swift Proofreaders will not take any responsibility or be liable for any content, advertising, products or other materials offered from such third parties. Please be aware that identifiable personal information – such as your name or e-mail address – that you voluntarily disclose that are accessible to other users could be collected and disclosed by others. Swift Proofreaders cannot take any responsibility for such collection and disclosure.

Data Integrity

Swift Proofreaders processes personal information only for the purposes it was originally collected and in accordance with this Privacy Statement. Swift Proofreaders takes commercially reasonable steps to ensure that the personal data is relevant, reliable for its intended use, accurate, complete, and current for the purposes for which it is used. Swift Proofreaders retains information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.

Retention of Personal Information

Swift Proofreaders retain the personal information we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data.

About This Privacy Policy

The statements listed above are the current privacy policy of the Site. Swift Proofreaders reserve the right to modify its Privacy Policy at any time without notice. Any changes to this policy will be posted on this web page.